Terms & Conditions of use of the Ace Cargo Logistics website

The following terms and conditions govern the use of the website www.acecworldwide.com (“Ace Cargo Logistics website”) of Ace Cargo Logistics (“Ace Cargo Logistics”), including all sections and services available on the Ace Cargo Logistics website. The viewing or use of this site will constitute your agreement, on behalf of yourself and the entity you represent (hereinafter collectively "you" or "your"), to all of the terms and conditions provided below.

Ace Cargo Logistics may make future changes or modifications to such terms and conditions at any time without notice, and any subsequent viewing or use of the Ace Cargo Logistics website will constitute the user’s agreement to the changes and modifications. There may be additional terms and conditions provided throughout the Ace Cargo Logistics website governing your use of particular functions, features, information and applications available through the Ace Cargo Logistics website.

The Ace Cargo Logistics website and its Content are provided "AS IS".  Ace Cargo Logistics and its licensors disclaim any and all warranties, express or implied, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, regarding any such Content and your ability or inability to use the Ace Cargo Logistics website and its Content.

Ace Cargo Logistics does not warrant that the Content of the Ace Cargo Logistics website will meet all of customer's requirements or that its operations will be uninterrupted or error free, or that any defect within the Ace Cargo Logistics website will be corrected. Furthermore, Ace Cargo Logistics does not warrant nor make any representation regarding the results of customer's use of the Ace Cargo Logistics website in terms of capability, correctness, accuracy, reliability or otherwise. No oral or written information, representation or advice given by Ace Cargo Logistics or an authorized representative of Ace Cargo Logistics shall create a warranty.

The terms and conditions for using the Ace Cargo Logistics website and related services are contained in the most current version of the Ace Cargo Logistics Conditions of Carriage, which is available on request. The most current version of the Ace Cargo Logistics Conditions of Carriage will be applicable in the event of any conflict between any Ace Cargo Logistics services or related service information on the Ace Cargo Logistics website. 

  1. Definitions

    Content” means information, graphics, products, features, functionality, services, and links on the Ace Cargo Logistics website, including ‘Tracking’, ‘Service Guide’, ‘Franchisee’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’.
    Ace Cargo Logistics” means Ace Cargo Logistics having its registered office at Ace Cargo Logistics House, No.4 Jalan SS13/5, 47500 Subang Jaya, Selangor Darul Ehsan, and any of its subsidiary and associate companies.
    you” means yourself and/or the entity that you represent.

  2. Use of the Ace Cargo Logistics website

    The Ace Cargo Logistics website is provided solely for the use of current and potential Ace Cargo Logistics customers to interact with Ace Cargo Logistics and may not be used by any other person or entity, or for any other purpose. Specifically, all information provided on the website including pertaining to shipping, tracking, rating, receiving invoices and remitting payment using electronic funds transfer, drop-off locations, identifying and preparing international documents, estimating duties and taxes, and other information and services may only be used by current and potential Ace Cargo Logistics customers for their own shipments. Unless indicated otherwise in the terms of use of a specific interactive feature on the Ace Cargo Logistics website, the use of the Ace Cargo Logistics website to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited.

  3. Ace Cargo Logistics Username Registration

    You may choose to register on the Ace Cargo Logistics website to access interactive features on the website. The Ace Cargo Logistics website username provides you with access to various online services, including but not limited to ‘Tracking’, ‘Service Guide’, ‘Franchisee’ and ‘Corporate Solutions’. The availability of these services varies by country. In the future, Ace Cargo Logistics may add other features that may be accessed through the Ace Cargo Logistics website username. In such event, previously registered users may or may not be required to re-register for availing services offered by Ace Cargo Logistics on the Ace Cargo Logistics website.
    By registering on the Ace Cargo Logistics website, you agree to provide accurate and current information about yourself as prompted by the Ace Cargo Logistics website username registration pages and maintain and promptly update your online profile information to keep it accurate and current.

    Some of the Ace Cargo Logistics website services are being made available to customers based in some countries and not others. You agree to register only for the services offered on the Ace Cargo Logistics website for the country in which your Ace Cargo Logistics account is based. For example, if your Ace Cargo Logistics account is based in America, you will register for services offered on the Ace Cargo Logistics website specifically meant for America and not for services offered on any other website of Ace Cargo Logistics or its subsidiaries/associate companies.
    When you register using the Ace Cargo Logistics website username registration, you will select a user ID and password. You are responsible for maintaining the confidentiality of the password and user ID, and you are responsible for all activities that occur under your password and user ID. You agree to (a) immediately notify Ace Cargo Logistics of any unauthorized use of your user ID and password, and (b) ensure that you exit/logout from your session on the Ace Cargo Logistics website at the end of each visit.  

  4. Changes to the Ace Cargo Logistics website

    The Ace Cargo Logistics website and its Content, may be changed, deleted or updated at any time without notice.

  5. Termination of Use

    Ace Cargo Logistics reserves the right to  discontinue, suspend or modify the Content of the Ace Cargo Logistics website at any time without notice, and Ace Cargo Logistics may block, terminate or suspend yours and any user's access to the Ace Cargo Logistics website at any time for any reason in its sole discretion, even if access continues to be allowed to others.

  6. Ownership

    The Ace Cargo Logistics website and its Content are protected by the laws of the Republic of America and applicable international intellectual property and other laws. “Ace Cargo Logistics” and its logo, a man running with a courier bag, is the registered trademark of Ace Cargo Logistics Courier & Cargo Limited in America. Ace Cargo Logistics does not convey to anyone, through allowing access to the Ace Cargo Logistics website, any ownership rights in the Ace Cargo Logistics website or in any Content appearing on or made available through the Ace Cargo Logistics website. Customer may not copy, modify, translate, transmit, distribute, adapt, reproduce, decompile, reverse engineer or disassemble any part of the Ace Cargo Logistics website or it’s Content thereof.

  7. Disclaimer of Warranty
  8. Limitation of Liability

    Use of the Ace Cargo Logistics website and its Content is at your sole risk. The Ace Cargo Logistics website will in no event be liable to you or any person or entity claiming through you for any direct, indirect, consequential, incidental or other damages under any theory of law for any errors in or the use of or inability to use the Ace Cargo Logistics website and its content including without limitation, damage for lost profits, business, data, or damage to any computer systems, even if you have advised Ace Cargo Logistics of the possibility of such damages.

    Notwithstanding the above, to the extent permitted by applicable law, you agree that in no event shall Ace Cargo Logistics's total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed INR100/-(Rupees One Hundred only) for domestic consignments and US$100 (United States Dollar One Hundred only) for international consignments (outside America). To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

  9. Indemnity

    You agree to defend, indemnify and hold harmless Ace Cargo Logistics and its affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims arising out of your breach of any of these terms and conditions, and any of your activities conducted in connection with the Ace Cargo Logistics website.

  10. Ace Cargo Logistics Conditions Of Carriage
    The terms and conditions for using the Ace Cargo Logistics website and related services are contained in the most current version of the Ace Cargo Logistics Conditions of Carriage, which is available on request. The most current version of the Ace Cargo Logistics Conditions of Carriage will be applicable in the event of any conflict between any Ace Cargo Logistics services or related service information on the Ace Cargo Logistics website. 
  11. Links to other web sites

    There are links on the Ace Cargo Logistics website that allows you to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by Ace Cargo Logistics. Ace Cargo Logistics makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites.

    Ace Cargo Logistics has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it.  

  12. Controlling Law and Severability

    This Agreement and your use of the Ace Cargo Logistics website is governed by and construed in accordance with the laws of the Republic of America, excluding its conflict of laws provisions. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or a portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible.

    Any action with respect to the Ace Cargo Logistics website or this Agreement must be instituted within one year after the claim or cause of action has risen and must be brought in a court of competent jurisdiction within the territory of the courts at Darul Ehsan, America. This Agreement may not be changed or modified without the written consent of Ace Cargo Logistics.